Dispatch Systems

Dispatch Software Designed Specially for Taxicab and Limousine Companies

Call 757-467-4752 For Price.

We offer dispatch software that is designed specially for Taxicab and Limousine companies. This low-cost, full-featured computer dispatch software provides your company a faster and more efficient way to handle calls and to dispatch fares to drivers. It will increase your operating efficiency, and improve the call handling and fare dispatching capabilities, resulting in more revenue and profit for your company.

Features:

  • Automatic entering customer info from existing customer database.
  • The Caller ID feature identifies customers phone numbers and names as they call in. With one click you can automatically retrieve the customer info.
  • Call takers can enter customer info, pick up and drop off addresses quickly and accurately.
  • Dispatching by zones or stands.
  • One-time reservation and repeat reservation.
  • Zone-to-zone pricing.
  • Zone summary will display the number of cabs in each zone and its status (busy or available).
  • Shift Types allow your company to create details of drivers lease agreement. Driver cashiering will automatically calculate the amount owed or due to drivers at the end of the shift.
  • Driver cashiering extracts completed jobs, computes and cash-out drivers automatically.
  • Dispatcher can monitor all unassigned, assigned, loaded jobs of your fleet on a simple screen.
  • Multiple login security levels can be assigned to new users.
  • Powerful and useful management reports: Pick Up and Drop off by vehicle, Pick up and Drop off by Driver, vehicle summary, driver summary, reservations, dispatcher log, response time, account payables, account receivables, account No Shows, passenger No shows, payment history, account statement, aging report, call volume per hour, call volume per year, and completed orders.
  • Set up new customer account.
  • Customer billing and invoicing at any time, after the job is completed, will improve your company's cash flow.
  • Customized reports using query tool.
  • Web reservation will soon be available. Web reservation will allow customers to book a trip via the taxicab company's web site.

The in-vehicle equipment such as Mobile Data Terminal (MDT), radio modem controller, and GPS will provide the following added features:

  • Dispatching to the closest cab using GPS coordinates.
  • Drivers can send and receive text message via the MDT.
  • Text messages can be sent between drivers and the office. The dispatcher can send messages to a specific vehicle, a group of vehicles or broadcast to all vehicles in the fleet.
  • Ability to broadcast canned messages to all vehicles. Canned messages allow drivers to send pre-formatted messages to the office quickly and accurately.
  • MDT will display incoming messages, job offer, and job assign information accurately.
  • Job offer and job assign will display the pick up and drop off addresses information on the MDT. The information displayed is pre-defined in the configuration by the administration.
  • Drivers can accept credit card payment in vehicle with a high speed thermal printer and card swipe.
  • Fares can be read automatically from the taximeter.
  • Drivers can request status from the base for the number of cabs available in each zone, number of jobs available in each zone. The status information will be displayed on the MDT.
  • For drivers safety, a hidden emergency switch in the vehicle can be pressed when the driver is in distress. This automatically triggers the alarm with sound and flashing screen at the office computer. Using the pursuit function of the AVL Map software, the office personnel can track and provide accurate location of the distress vehicle in real time to the police or emergency rescue team for assistance.
  • The AVL Map software at the office computer displays the location of all vehicles in your fleet on a comprehensive street map.
  • Map replay capability allows you to replay where the vehicle was at any given time.

All prices and specifications are subject to change without notice. Call and confirm when ordering. All prices are FOB shipping point. Shipping and handling charges will be added. Please allow 7-10 days for delivery of all items except Top Lites. For Top Lites, please allow 2 to 4 weeks for custom fabrication and shipping time.